Leyuze AI Privacy Notice

This is a translation provided for information. In case of any discrepancy, the Turkish version prevails.

Leyuze AI Shopping Assistant Privacy Notice

This notice explains, under Law No. 6698 on the Protection of Personal Data (KVKK), how your personal data are processed when you use the Leyuze AI shopping assistant on our website. For general information, please see our Personal Data Policy.

Data controller

Leyuze Butik Tekstil Sanayi ve Ticaret Limited Şirketi, MERSİS No: 0608145519100001, Yalı Mah. Furkan Sok. Budak İş Merkezi No: 2 İç Kapı No: 1, Topselvi, 34844 Kartal / Istanbul, Türkiye. Registered e-mail (KEP): leyuzebutik@hs01.kep.tr · E-mail: leyuzebutik@gmail.com

Data processed

When you use Leyuze AI, only the following are processed: the chat messages you write and the quick options you select (including any measurements you write for a size suggestion); the product you are viewing, up to five recently viewed products, the products shown to you in the chat, page type, language, delivery country and currency; a randomly generated chat session ID; and, to prevent misuse, an irreversible hash of your IP address created with a key that changes daily (we do not store the IP address itself). If you are logged in, Shopify may pass your customer number to our server; this number is not used, not stored and not sent to the AI.

Card numbers, IBANs, Turkish ID numbers, telephone numbers, e-mail addresses, order numbers, names and street-level address details in your messages are automatically masked before they leave your browser and a second time on our server. Masking is based on writing patterns and may not catch every case; please do not share personal information in the chat.

Purposes and legal grounds

To provide product, outfit and size suggestions at your request and to inform you about shipping, payment and returns (KVKK Art. 5/2-c); to keep the service secure and prevent misuse (KVKK Art. 5/2-f, legitimate interest); and to keep usage statistics for the assistant (numbers of openings, suggestions and add-to-cart actions) through Shopify’s customer events infrastructure, subject to your cookie and consent preferences on the site. Products added to the cart through the assistant are recorded with a marker on the order line, invisible to the customer, for statistical purposes. Leyuze AI does not make automated decisions about you; suggestions are for information and the purchase decision is yours. The assistant cannot access your order information and cannot add products to your cart without your confirmation.

Transfers

Your masked chat messages and shopping context are sent to the AI service provider OpenAI (USA) to generate responses. Requests pass through Cloudflare, Inc. (headquartered in the USA; requests are processed in global data centres), which provides the server infrastructure, and Shopify, which provides the e-commerce infrastructure. As these providers may process data on servers outside Türkiye, this constitutes a transfer abroad within the scope of Article 9 of the KVKK. Your IP address, session ID and customer number are not sent to OpenAI. According to OpenAI’s published terms, data sent via the API are not used to train models by default and are retained for up to 30 days for abuse monitoring.

Shipping options

For shipping questions, the assistant asks Shopify directly from your browser, with your country only, for the shipping options for your cart; this information is not sent to our server or to the AI.

Retention

The chat history is kept only in the open tab of your browser for up to 2 hours and is deleted when the tab is closed; you can delete it at any time with the bin icon in the panel. Your recently viewed products and the chat session ID are kept in your browser’s local storage and are deleted with the same icon. Chat content is not stored on our servers. Misuse counters are deleted automatically within about 20 minutes to 2 days. Server logs contain no chat content, only technical information such as duration, names of the tools used, number of products, language and country.

Your rights

To exercise your rights under Article 11 of the KVKK, you can apply to our registered e-mail address (leyuzebutik@hs01.kep.tr), our e-mail address (leyuzebutik@gmail.com) or in writing to the address above.

Last updated: 14 October 2026